Property Re-Assessment Schedule

Name of Host/s:

Property Name:

Property Address:

Telephone:

Your Property & Guest Experience

Property Appearance:

Please tick checkboxes if requirements are met.

External - Buildings, Grounds & Gardens:

Yes

n/a

Property has clearly visible gate or roadside identification, ie. property name and/or street or rural number.

Clear directional signs erected on long or multiple access-ways.

Buildings, their fixtures, and exterior decor are maintained in a sound, clean condition and must be fit for the purpose intended.

Pathways and steps are clear, safe and well lit.

Driveway or access adequately maintained with suitable guest parking.

Yes

n/a

Property has clearly visible gate or roadside identification, ie. property name and/or street or rural number.

Clear directional signs erected on long or multiple access-ways.

Buildings, their fixtures, and exterior decor are maintained in a sound, clean condition and must be fit for the purpose intended.

Pathways and steps are clear, safe and well lit.

Driveway or access adequately maintained with suitable guest parking.

Comments or queries:

Internal - Guest Areas:

Yes

n/a

All guest areas are tidy.

The property is clean throughout.

Floor coverings are of good quality.

Internal decor, furniture and fittings are properly maintained and in sound condition.

Well secured fittings, e.g. door knobs, light switches, lamp shades, etc.

Comments or queries:

Bedrooms

Please tick checkboxes for each bedroom as applicable.

Size, space and comfort:

Room 1

Room 2

Room 3

At least one opening window with clear glass to provide natural light and fresh air.

Adequate space to place and store luggage (e.g. luggage racks or inside wardrobes) (see note below).

Sufficient usable space around furnishings and fittings.

Well secured fittings, e.g. Door knobs, light switches, lamp shades, etc.

Guests must have ample space to access both sides of a double bed.

Paper tissues and drinking glasses available, either here or in ensuite facilities.

Bedroom doors lockable (see note below).

Highly recommended - current reading material available.

Room 1

Room 2

Room 3

At least one opening window with clear glass to provide natural light and fresh air.

Adequate space to place and store luggage (e.g. luggage racks or inside wardrobes) (see note below).

Sufficient usable space around furnishings and fittings.

Well secured fittings, e.g. Door knobs, light switches, lamp shades, etc.

Guests must have ample space to access both sides of a double bed.

Paper tissues and drinking glasses available, either here or in ensuite facilities.

Bedroom doors lockable (see note below).

Highly recommended - current reading material available.

Note (for your information):

Luggage storage - this is important to prevent the spread of bed bugs.

Locks on doors - guests like to feel safe and secure in a property. All bedroom doors should be able to be easily opened from the inside in case of an emergency. Hosts should keep a master copy of the key. You also have security obligations under the Innkeepers Act which states "Subject to the provisions of the Act, every innkeeper shall be liable as an innkeeper for the loss of or damage to property brought to the inn by any guest, whether or not the loss or damage was caused by the default or negligence of another guest or of the innkeeper or his servant or agent".

Comments or queries:

Beds & Bedding - size and quality:

Room 1

Room 2

Room 3

All beds to be of sound condition.

All mattresses to be of sprung interior or similar quality, modern and comfortable, with mattress protectors.

Adequate range of bedding, including sufficient blankets / duvets.

Attractively presented beds with clean linen and bed covers in excellent condition.

Spare pillows and blankets available.

Pillows to have pillow protectors.

Hosts are aware of the following Minimum Operating Requirements:

Yes

n/a

All bed linen provided fresh for each guest and changed at least every 4 nights during each guest's stay, unless environmentally precluded..

Sheets and pillow cases should be ironed / pressed.

Mattress and pillow protectors are changed regularly (minimum every 14 days).

Comments or queries:

Furniture, Fittings:

Room 1

Room 2

Room 3

Acceptable quality opaque curtains, blinds or shutters should be provided on all windows including glass panels to doors, fanlights and skylight windows to afford privacy and exclusion of light and excessive noise where necessary.

A wardrobe or clothes hanging space with sufficient hooks or hangers per person.

All drawers, wardrobes and cupboards used by guests must be free from host's clothing or any other personal material or belongings.

A chair or seat is provided.

Bedside tables provided.

Electric razor point or a power point beside mirror in the bathroom or bedroom.

Highly Recommended - guest tea or coffee facilities in rooms or if preferred in guest lounge.

Room 1

Room 2

Room 3

Acceptable quality opaque curtains, blinds or shutters should be provided on all windows including glass panels to doors, fanlights and skylight windows to afford privacy and exclusion of light and excessive noise where necessary.

A wardrobe or clothes hanging space with sufficient hooks or hangers per person.

All drawers, wardrobes and cupboards used by guests must be free from host's clothing or any other personal material or belongings.

A chair or seat is provided.

Bedside tables provided.

Electric razor point or a power point beside mirror in the bathroom or bedroom.

Highly Recommended - guest tea or coffee facilities in rooms or if preferred in guest lounge.

Comments or queries:

Temperature Control:

Room 1

Room 2

Room 3

Adequate, safe, in-room heating provided at no extra cost.

Heating levels appropriate to the size of the room and climate.

Some form of bed heating available where necessary.

Some form of cooling, e.g. fan or air conditioning, available where necessary.

Comments or queries:

Lighting:

Room 1

Room 2

Room 3

Rooms should be well lit with electric lighting.

All bulbs, unless decorative or a tube, should have a shade or cover.

Bedside reading light placed at a suitable height for reading and controllable from the bed (try this position yourself).

Comments or queries:

Bathrooms:

Please tick checkboxes for each bathroom as applicable

Room 1

Room 2

Room 3

If toilets are shared - at least one for every 4 persons.

A covered waste bin is provided in shared toilets.

Bathroom and/or toilet that is not an ensuite can be locked.

Toilet paper, paper holder, spare toilet rolls, rubbish bin and toilet brush provided.

Soap dish or soap dispenser located in each bath/shower cubicle.

Shower has curtain or door unless part of wet bathroom style.

Some form of ventilation, either mechanical or outside opening window.

Windows have opaque glass, curtain or blinds where necessary for guest privacy.

A towel rail(s) adequate for towels supplied.

Clothes hook/s and/or chair or stool provided.

A mirror with good lighting provided.

A face cloth, hand towel and at least one bath towel per guest provided.

Suitable flat surface or cabinet for personal toiletries.

Some form of safe heating where necessary.

Room 1

Room 2

Room 3

If toilets are shared - at least one for every 4 persons.

A covered waste bin is provided in shared toilets.

Bathroom and/or toilet that is not an ensuite can be locked.

Toilet paper, paper holder, spare toilet rolls, rubbish bin and toilet brush provided.

Soap dish or soap dispenser located in each bath/shower cubicle.

Shower has curtain or door unless part of wet bathroom style.

Some form of ventilation, either mechanical or outside opening window.

Windows have opaque glass, curtain or blinds where necessary for guest privacy.

A towel rail(s) adequate for towels supplied.

Clothes hook/s and/or chair or stool provided.

A mirror with good lighting provided.

A face cloth, hand towel and at least one bath towel per guest provided.

Suitable flat surface or cabinet for personal toiletries.

Some form of safe heating where necessary.

Hosts are aware of the following Minimum Operating Requirements:

Yes

n/a

All bath towels provided fresh for each guest and changed at least every 2 nights during each guest's stay, unless environmentally precluded.

New soap provided or liquid soap filled for new guests.

Adequate hot water capacity to meet reasonable guest demand.

Highly Recommended - Bathrooms are ensuites and not shared.

Comments or queries:

Public Areas

Dining Facilities:

Yes

n/a

Seating provided for number of guests that are catered for.

Adequate heating available in rooms.

Adequate natural light and ventilation is provided.

Good quality crockery, cutlery and glassware sufficient for number of guests.

Adequately sized tables and acceptable circulation space.

Table linen, including serviettes shall be clean and unused for each meal.

Comments or queries:

Lounge Area:

Yes

n/a

An adequate, comfortable relaxation area.

Comfortable seating provided for number of guests.

Adequate heating available in room.

Adequate natural light and ventilation is provided.

Suitable reading material/entertainment facilities available.

Comments or queries:

Cleanliness / Servicing - hosts are aware of the following minimum operating requirements:

Yes

n/a

All bathrooms, toilets, kitchens and items involving direct contact for guests, such as bedding, linen, baths, showers, wash basins, WCs, flooring, seating, crockery, cutlery and glassware must be adequately cleaned with no evidence of prior occupation.

All common areas available to guests are cleaned daily.

All occupied rooms are serviced daily unless otherwise agreed. Servicing of rooms is to include remaking of bed, rubbish removal, amenity replacement, cleaning of bathroom, shower and toilet.

Insect control measures are available (fly spray, insect repellent, fly screens, etc as applicable for your property).

Yes

n/a

All bathrooms, toilets, kitchens and items involving direct contact for guests, such as bedding, linen, baths, showers, wash basins, WCs, flooring, seating, crockery, cutlery and glassware must be adequately cleaned with no evidence of prior occupation.

All common areas available to guests are cleaned daily.

All occupied rooms are serviced daily unless otherwise agreed. Servicing of rooms is to include remaking of bed, rubbish removal, amenity replacement, cleaning of bathroom, shower and toilet.

Insect control measures are available (fly spray, insect repellent, fly screens, etc as applicable for your property).

Comments or queries:

Meals:

Changes to the Food Act 2014 took effect in March 2018 and apply to accommodation providers who serve meals to more than 10 guests. If this sounds like you, you may need to register under the Food Act. If you provide meals to less than 10 people, then it is unlikely you need to register. However, you still need to follow good food safety practice and provide safe and suitable food.

Yes

n/a

All meal preparation and food storage areas must be of the highest standard of cleanliness and hygiene.

Thermometer is present recording appropriate refrigerator temperature (2-4 degrees).

All refrigerated food must be adequately packaged or covered.

Highly recommended - hosts complete a food safety course.

Hosts are aware of the following Minimum Operating Requirements:

Yes

n/a

Hosts to be present at meals (not required for self-contained accommodation).

Special dietary needs catered for on request.

Comments or queries:

Breakfast:

You are required to provide breakfast under the Fair Trading Act and Consumer Guarantees Act if you advertise your property as a bed and breakfast.

Hosts are aware of the following Minimum Operating Requirements - the following provisions are to be provided:

Yes

Selection of cereals,

Toast and spreads,

Fruit, either fresh, stewed or canned,

Yoghurt,

Pure fruit juice (not fruit drink),

Water,

Tea,

Coffee (ground - not instant unless specifically requested),

Milk.

For full breakfasts the minimum is above plus a cooked breakfast dish.

Please show your cutlery and crockery to the consultant (table setting is not required and discuss how you would usually set your table.

Yes

Selection of cereals,

Toast and spreads,

Fruit, either fresh, stewed or canned,

Yoghurt,

Pure fruit juice (not fruit drink),

Water,

Tea,

Coffee (ground - not instant unless specifically requested),

Milk.

For full breakfasts the minimum is above plus a cooked breakfast dish.

Please show your cutlery and crockery to the consultant (table setting is not required and discuss how you would usually set your table.

Comments or queries:

General

Extra Facilities / Recreational:

Yes

n/a

All recreational facilities available to guests are in good operating condition with instructions available.

Appropriate safety clothing or equipment is provided in good working order, including safety helmets for bicycles and quad bikes.

All recreational facilities available to guests to be covered in your H&S manual and meet all H&S regulations.

Highly Recommended - free wifi available to guests through property.

Yes

n/a

All recreational facilities available to guests are in good operating condition with instructions available.

Appropriate safety clothing or equipment is provided in good working order, including safety helmets for bicycles and quad bikes.

All recreational facilities available to guests to be covered in your H&S manual and meet all H&S regulations.

Highly Recommended - free wifi available to guests through property.

Comments or queries:

Guest Arrival & Departure

Guest hosting / interaction is the major point of difference for hosted accommodation and why the majority of guests will choose to stay with you. For many guests you are the product, not your property and your hosting will be the difference between your property and the motel / hotel down the road.

Hosts are aware of the following Minimum Operating Requirements

Yes

Hosts must be present during guest check in and check out

Guests are made to feel welcome on arrival, with the offer of refreshments depending upon arrival time.

New guests are shown to their rooms and all areas to which they have access.

Once guests have checked in, they must have access to the property and to their rooms at all times.

Provision is made for guests arriving / departing outside normal hours.

All necessary information relating to accommodation and services provided is given to guests.

Yes

Hosts must be present during guest check in and check out

Guests are made to feel welcome on arrival, with the offer of refreshments depending upon arrival time.

New guests are shown to their rooms and all areas to which they have access.

Once guests have checked in, they must have access to the property and to their rooms at all times.

Provision is made for guests arriving / departing outside normal hours.

All necessary information relating to accommodation and services provided is given to guests.

Comments or queries:

Local Attractions

Yes

n/a

Hosts are knowledgeable about surrounding activities and attraction.

Brochures and information on local attractions are available.

We highly recommend you sign up to New Zealand Tourism's tiaki promise.

Comments or queries:

Advertising

Yes

n/a

Hosts have an appropriate website.

Advertising, website and compendium must make it clear to guests exactly what is included in the price quoted for accommodation, including GST and other chargeable activities / amenities.

Website, compendium and other advertising should describe fairly to all guests and prospective guests the amenities, facilities and services provided by the property.

Allow guests to see the accommodation, if requested, before check-in.

Basic reservations recorded.

Cancellation policy clearly defined and explained at time of reservation (website/s and confirmation email).

Any host policies (eg smoking, security, food) are made known to guests.

Advertising should state clearly whether the property is suitable for children / babies.

Advertising should state clearly whether the property is suitable for disabled people.

Advertising should include whether children and / or pets are part of the property.

Promotional material (including website/s) accurately portrays the property.

Yes

n/a

Hosts have an appropriate website.

Advertising, website and compendium must make it clear to guests exactly what is included in the price quoted for accommodation, including GST and other chargeable activities / amenities.

Website, compendium and other advertising should describe fairly to all guests and prospective guests the amenities, facilities and services provided by the property.

Allow guests to see the accommodation, if requested, before check-in.

Basic reservations recorded.

Cancellation policy clearly defined and explained at time of reservation (website/s and confirmation email).

Any host policies (eg smoking, security, food) are made known to guests.

Advertising should state clearly whether the property is suitable for children / babies.

Advertising should state clearly whether the property is suitable for disabled people.

Advertising should include whether children and / or pets are part of the property.

Promotional material (including website/s) accurately portrays the property.

Comments or queries:

Room Compendium

Yes

Hosts provide a compendium with helpful information.

Comments or queries:

Sustainability & Environmental Concerns

Yes

We highly recommend - you sign up to the New Zealand Tourism Sustainability Commitment.

We highly recommend - you develop your own environmental policy.

Comments or queries:

Safety & Security

Yes

An Emergency Evacuation notice (as available on bandbassociation.co.nz) showing exit and assembly points, and including the property address must be provided in - each bedroom, the guest compendium, by the house phone and in other guest areas.

A torch to be provided in each bedroom.

A minimum of one dry powder fire extinguisher with a minimum weight of 0.9kg must be visible and available for immediate use.

There must be unimpeded access at all times to emergency exits.

All areas, including decks, should be in good repair, safe and free from obstructions.

Adequate levels of lighting for safety and comfort in all public areas, including landings and steps at night.

Stairways to have a minimum of one hand rail.

Adequate measures provided for the security of guests' property, eg locks on doors and windows and / or a safe.

A current first aid kit is provided on site (location to be advised in compendium).

All electrical equipment is in good working order.

Emergency contact number available for guests if hosts absent from property.

Yes

An Emergency Evacuation notice (as available on bandbassociation.co.nz) showing exit and assembly points, and including the property address must be provided in - each bedroom, the guest compendium, by the house phone and in other guest areas.

A torch to be provided in each bedroom.

A minimum of one dry powder fire extinguisher with a minimum weight of 0.9kg must be visible and available for immediate use.

There must be unimpeded access at all times to emergency exits.

All areas, including decks, should be in good repair, safe and free from obstructions.

Adequate levels of lighting for safety and comfort in all public areas, including landings and steps at night.

Stairways to have a minimum of one hand rail.

Adequate measures provided for the security of guests' property, eg locks on doors and windows and / or a safe.

A current first aid kit is provided on site (location to be advised in compendium).

All electrical equipment is in good working order.

Emergency contact number available for guests if hosts absent from property.

Highly Recommended

Yes

n/a

Electrical Safety - Testing and Tagging. The Electrical (Safety) Regulations 2011 require all electrical equipment and fittings that are available for use in the workplace, in rental or leased accommodation, or are offered for hire to be electrically safe.

First Aid - We recommend that one (or both) of the hosts hold a current first aid certificate.

Comments or queries:

Fire Safety Requirements

The statements below are subject to local fire service rulings, which vary in some areas. Some allow six rather than five guests to be accommodated with domestic smoke alarms being considered adequate. Hosts need to check local council or fire service regulations.

For up to 5 Guests:

Yes

For up to 5 guests, smoke alarms must be situationed in or closely adjacent to each guest bedroom and in other strategic places.

Alarms are tested monthly, domestic type smoke detector batteries replaced regularly and alarms checked regularly for expiry date.

Alternatively (required for more than 3 guest bedrooms - 6 or more guests accommodated):

Yes

A hard-wired and interconnected approved fire detection system is installed.

Where a monitored fire detection system is in place but there are no detectors or audible alarms in the bedrooms, additional smoke detectors must be installed in those rooms.

Please ensure you have a floor map and site plan which includes your exits and assembly place in case of an emergency. Your Assessment Consultant will need to see this.

Comments or queries:

Health & Safety

Please ensure you check our website for information and templates to assist you - though you may source your own.

Hosts are required to be aware of their obligations in respect to this legislation and have complied with the requirements. Our Consultant will need to view the necessary documents.

Hosts are aware of the following Minimum Operating Requirements:

Yes

Health & Safety Plan.

First Aid Register.

Hazard Identification Register.

Accident & Incident Form.

Emergency Response Plan.

Business Continuance Plan (optional).

Emergency Planning Business Information Register (optional).

Comments or queries:

Compliance:

Yes

n/a

I / we have checked with the local council and hold the appropriate consents.

If a managed or rented property, signed confirmaton from the owners of the proeprty theat they are aware the property is to be operated as hosted short term accommodation..

I / we have adequate insurance, including at least $1,000,000 Public Liability cover arranged.

Insurance company advised that property is operating as hosted short term accommodation..

Listing on BBANZ website is up to date.

Yes

n/a

I / we have checked with the local council and hold the appropriate consents.

If a managed or rented property, signed confirmaton from the owners of the proeprty theat they are aware the property is to be operated as hosted short term accommodation..

I / we have adequate insurance, including at least $1,000,000 Public Liability cover arranged.

Insurance company advised that property is operating as hosted short term accommodation..

Listing on BBANZ website is up to date.

Comments or queries:

Property Assessment - Documentation

Check the boxes to confirm that you have the relevant documentation ready for the Assessment Consultant to view:

Yes

n/a

Any local council consents which may be required.

If a managed or rented property, signed confirmation from the owners of the property confirming they are aware the property is to be operated as hosted sort term accommodation.

Insurance Policy including at least $1,000,000 public liability cover.

Confirmation from your Insurance Company that they have been advised you are operating as hosted short term accommodation.

Compendium.

Website.

Emergency Evacuation notices.

Floor map and site plan including your exits and assembly place in case of an emergency.

Health & Safety Plan.

First Aid Register.

Accident & Incident Form.

Emergency Response Plan.

Yes

n/a

Any local council consents which may be required.

If a managed or rented property, signed confirmation from the owners of the property confirming they are aware the property is to be operated as hosted sort term accommodation.

Insurance Policy including at least $1,000,000 public liability cover.

Confirmation from your Insurance Company that they have been advised you are operating as hosted short term accommodation.

Compendium.

Website.

Emergency Evacuation notices.

Floor map and site plan including your exits and assembly place in case of an emergency.

Health & Safety Plan.

First Aid Register.

Accident & Incident Form.

Emergency Response Plan.

Comments or queries:

Please note that an extra charge of $50 could be incurred for a return visit by a Consultant if a major item on the Assessment Schedule needs addressing, e.g. a safety issue.

Member Declaration

Yes

I / we agree to abide by the Association's Constitution, Code of Practice, Assessment Schedule and policies as amended from time to time.

I / we further declare that I / we will abide by the various laws / regulations / bylaws that affect hosted accommodation.

I / we agree to our property being listed on the Association's marketing website and mobile app, bedandbreakfastnz.co.nz, and agree to abide by the terms and conditions governing that website and mobile app.

I / we agree to our property being featured on the Association's Facebook page and if we agree, will provide suitable photos for this site.

Yes

I / we agree to abide by the Association's Constitution, Code of Practice, Assessment Schedule and policies as amended from time to time.

I / we further declare that I / we will abide by the various laws / regulations / bylaws that affect hosted accommodation.

I / we agree to our property being listed on the Association's marketing website and mobile app, bedandbreakfastnz.co.nz, and agree to abide by the terms and conditions governing that website and mobile app.

I / we agree to our property being featured on the Association's Facebook page and if we agree, will provide suitable photos for this site.

Host/s Name/s in lieu of signature:

Date:

Thank you - we will now arrange for an Assessment Consultant to visit you. They will contact you first to make a time suitable for you both.

If you wish to comment on the assessment process; the Consultant who visited you; if you would prefer a different Consultant or any other matter relating to the assessment process, please email the Association Secretary (secretary@bandbassociation.co.nz). Your comments will be considered in confidence by the Board.