PMP® Practice Quiz

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PMP® Practice Quiz - 18

Which statement is TRUE of quality planning? *

1 point

Quality planning should be performed regularly throughout the project.

Quality planning is done to compile a risk response plan.

Quality planning is done only during development of the project management plan.

Quality planning is not considered during project executing.

Which of the following is generally not regarded as an element of active listening: *

1 point

Making eye contact.

Paraphrasing.

Interpreting the information.

Interrupting when appropriate.

A project manager is using a cause and effect diagram with the team to determine how various factors might be linked to potential problems. In what part of the quality management process is the project manager involved? *

1 point

Quality analysis

Perform quality assurance

Perform quality control

Quality planning

You have just been assigned as project manager for a large manufacturing project. This one-year project is about halfway done. It involves five different sellers and 20 members of your company on the project team. You want to quickly review where the project now stands. Which of the following reports would be the MOST helpful in finding such information? *

1 point

Work status

Progress

Forecast

Communications

All of the following are parts of the team's stakeholder management effort EXCEPT: *

1 point

Giving stakeholders extras.

Identifying stakeholders.

Determining stakeholders' needs.

Managing stakeholders' expectations.

Your company is in competition to win a major project for the government of a country. Your contacts in that country inform you that you must make a large payment to the foreign minister to be considered for the project. What should you do? *

1 point

Inform your company's management, and ask for direction.

Do not make the payment.

Have the local contact make the payment.

Make the payment.

The project manager is making sure that the product of the project has been completed according to the project management plan. What part of the project management process is he in? *

1 point

Planning

Executing

Monitoring and controlling

Closing

ABC company has recently launched a new model of their car in the market and the market response has been overwhelming. Sales have gone up to a level much higher than what the company anticipated. To cater to the increased market demand, the company plans to start a project to create a new assembly line for the cars. Who, according to you, is the user for this project? *

1 point

Project manager and project management team.

Person who may buy the car in the future.

Project sponsor who provides funding.

Assembly line worker who is going to work on the new assembly line being created.

Your project sponsor recently attended a project management conference, where it was stated that Management by Objectives helps in all of the following EXCEPT: *

1 point

Aligning project goals with organization goals.

Aligning project goals with the goals of other subunits of the organization.

Aligning project goals with the goals of previous projects.

Aligning project goals with individual goals.

A team member is showing up late to work and leaving early, and it is affecting the project. The project manager decides that the team member must be reprimanded. Which of the following is the BEST way to handle this situation? *

1 point

In a one-on-one meeting with the team member.

At the next team meeting.

In a private meeting with the team member and his functional manager.

Over e-mail.

After a great deal of effort, the project team has finally determined the specifications for a major scope change to the project. In light of this, what should the project manager do FIRST? *

1 point

Look for other changes.

Notify the stakeholders about the new scope.

Gain sign-off on this change.

Calculate the risks associated with this change.

All of the following result from quality audits EXCEPT: *

1 point

Determination of whether project activities comply with organizational policies.

Improved processes to increase productivity.

Creation of quality metrics.

Confirmation of the implementation of approved change requests.

One of your team members informs you that he does not know which of the many projects he is working on is the most important. Who should determine the priorities among projects in a company? *

1 point

The project manager

The project management team

The project management office

The team

All of following should be done by the project manager during the project monitoring and controlling process group EXCEPT: *

1 point

Determine that a change has occurred.

Ensure that a change is beneficial.

Make sure all changes are approved by management.

Manage changes as they occur.

While making presentations, the difference between a milestone chart and a bar chart is that unlike bar charts, milestone charts: *

1 point

Show activity start and end dates.

Show dependencies among tasks.

Identify the scheduled start or completion of major deliverables only and not all the tasks.

Show supporting details.

In your project, you are collecting baseline data and distributing it to appropriate stakeholders as required. The information provided includes how resources are used to achieve project objectives. This is done through: *

1 point

Plan Communication process.

Report Performance process.

Distribute Information process.

Earned value management.

During project execution you found out that work is often not performed at the right time and in the right order. Deliverables are made by one team member that cannot be processed by another one. This already leads to timely rework and bad morale among team members. Which project management tool is most appropriate to deal with problems like this? *

1 point

Organization chart.

RACI matrix.

Communications management plan.

Work authorization system.

You're a project manager working in a weak matrix organization. Which of the following is NOT true? *

1 point

Your team members report to functional managers.

You are not in directly charge of resources.

Functional managers make decisions that can affect your projects.

You have sole responsibility for the success or failure of the project.

In your project, you would like to identify logical groupings based on natural relationships. Which one of the following techniques would you use? *

1 point

Force field analysis.

Affinity diagrams.

Nominal group techniques.

Brainstorming.

The project budget is proving to be inaccurate. The SPI is 1.1. The team has had negative deviation from the activity attributes, and the sponsor has inserted herself on the change control board. What is the BEST thing for the project manager to do? *

1 point

Try to encourage the sponsor to remove herself from the change control board.

Recompute the project schedule.

Reestimate the activity attributes.

Calculate the cost performance index.

During the execution of a project to build a complex defense system, your team has run into a deep crisis. The project's goal and objectives have been challenging right from the start, but now you have discovered that your team members have become increasingly unaware of them. Being busy solving detail problems, they often fail to understand the overall requirements. Then they develop solutions which resolve issues in their area of limited responsibility, while causing new problems at the interfaces with other system components. Meanwhile, the team members show signs of growing frustration, and time is running away. How can you help your team in this situation? *

1 point

Accompany your team members along a sequence of maturity levels from dependence through independence to interdependence.

Ignore the low-level issues and focus on achieving the overall requirements, details can be sorted out during test and handover.

If everybody simply does their jobs, then there should be no problem. Make sure that team members are fully aware of their accountability.

Problems of this dimension have their origin in fundamental personal incompatibilities between team members. You should replace them all.

You're managing a software project. Your team has discovered a problem, and as a result you've requested a change. The change will cost the project an extra three weeks, but without it several stakeholders might have problems with the final product. What's the NEXT thing that you should do? *

1 point

Instruct the team to make the change.

Call a meeting with each stakeholder to figure out whether or not to make the change.

Document the change and its impact, and put it through the change control system.

Don't make the change because it will delay the project.

In your project, you are documenting project purchasing decisions, specifying the approach and identifying potential sellers. Some tools you can use include all the following EXCEPT: *

1 point

Make- or- buy analysis.

Bidder conferences.

Expert judgment.

Contract types.

Free float is the amount of time an activity can be delayed without delaying the: *

1 point

Project.

Completion date required by the customer.

Early start of its successor.

Project completion date.

An output of the Close Project or Phase process is the creation of: *

1 point

Project archives.

A project charter.

A project management plan.

A risk analysis plan.

You are preparing a quality management plan for your project. Which of the following will you NOT use in this process? *

1 point

Cost-benefit analysis.

Quality checklists.

Cost of quality.

Benchmarking.

Which of the following is NOT one of the most common sources of project conflict? *

1 point

Schedules.

Priorities.

Resources.

Costs.

In your project, there have been several changes in the cost and schedule estimates, and the original estimating assumptions are no longer valid. Calculate the estimate at completion (EAC) for your project based on the following data? BAC = $ 300,000; AC = $ 100,000; EV = $ 150,000; CPI = 1.2; ETC = $ 120,000 *

1 point

$250,000

$220,000

$280,000

$300,000

A project manager is planning a project when he discovers that the project has many different work products which must be completed in a sequence, with each dependent on starting after the previous work product is completed. What is the BEST thing the project manager can do? *

1 point

Obtain a project charter for each work product.

Make sure the WBS has work packages that include extra team meetings.

Make sure each team member knows how his or her activities interact with other activities.

Make sure the communications management plan addresses interdependencies.

You have recently joined as a project manager in a company where they follow a projectized organizational structure. All your team members work in the same office where you have a lot of independence and authority. All the following are advantages of a projectized organizational structure EXCEPT: *

1 point

Loyalty to the project

Home for the team members after the project is completed

Effective communication

Efficiency in project organization

The project management office is worried about the quality of the company's various projects. They want to know which projects are having problems and which ones are doing well. If the PMO receives the following information, which project should they be the MOST concerned about? *

1 point

Project A with a benefit cost ratio of 2.3

Project B with a benefit cost ratio of 1.3

Project C with a benefit cost ratio of negative 2.3

Project D with a benefit cost ratio of negative 1.3

A team member determines that the scope for her activity is no longer valid. She comes to you for advice on making the change. To which of the following documents should the project manager refer to make this change? *

1 point

The project management information system

The scope management plan

The cost management plan

The work authorization system

Your project exceeded costs in the past caused by an underestimation of resource costs in the cost baseline: PV: $1,200,000; EV: $1,000,000; AC: $1,200,000. You expect the underestimation to influence the future as much as it did in the past. If the value of the remaining work (BAC - EV) is at $1,000,000, what should be your new EAC (Estimate at Completion)? *

1 point

$1,800,000

$2,000,000

$2,200,000

$2,400,000

What is true for the process of Scope verification? *

1 point

Insufficient documentation is not a reason to reject deliverables, as long as in all other respects they are built according to specifications agreed upon.

The project team members must achieve acceptance of the deliverables. This process is coordinated and documented by the project management team.

It is the project management team's responsibility to obtain stakeholder's formal acceptance of the completed project scope and deliverables.

Formal acceptance will finally reconcile all inconsistencies among deliverables and documents that where caused by bad change control and scope creep.

A project is considered closed when the: *

1 point

Client accepts the product.

Lessons learned are completed.

Archives are completed.

Contract is finished.

You are the project manager of a project, which has the objective of producing bearings with a margin of error of .002 mm according to Six Sigma specifications used in your company. You have been asked to create documents that can help you apply technical and administrative direction to audit the bearings and ensure that they conform to requirements. You should use: *

1 point

Product scope description.

Configuration management system.

Statement of work.

Project management plan.

You are the project manager for the seller and are in the process of having work crews dig a trench to lay fiber for a high-speed internet connection. All of the work permits have been obtained and funding has been approved. There have been several weather-related delays, but due to perseverance of the entire team, the project is on time. It is the customer's responsibility to provide entrance facilities so the connection into the building can be made. You discover the customer does not have adequate facilities and will not have them in time. What should you do? *

1 point

Slow down the work, allowing the team time off but ensuring that your work will be completed before the customer finishes their portion of the work.

Continue working according to your contract. Remind the customer both verbally and in writing of the customer's responsibilities. Provide the customer with an estimate of the impact if they do not meet their responsibilities.

Continue working with your company's portion of the work according to the contract. As a project manager, your job is done once this work is completed.

Stop all work and request that the customer contact you when they have fulfilled their responsibilities.

You are creating a cost management plan for your Six-Sigma project. In this context, all the following statements relating to creation of cost management plan are accurate EXCEPT: *

1 point

Specifies the precision level to which the schedule activity cost estimates will adhere.

Establishes variance thresholds for costs.

Defines formats for various cost reports.

Uses preferred tools for cost estimating.

You are a project manager leading a cross-functional project team in a weak matrix environment. None of your project team members report to you functionally and you do not have the ability to directly reward their performance. The project is difficult, involving tight date constraints and challenging quality standards. Which of the following types of project management power will likely be the MOST effective in this circumstance? *

1 point

Referent

Expert

Penalty

Formal

Recently you joined ABC bank as a project manager. Although the project is within budget and doing well, recently there have been several change requests. The outgoing project manager was using twelve project management processes during the project execution. Given this information, which of the following could be the most likely cause of frequent change requests? *

1 point

The new project manager was appointed for a very critical project and proper training was not provided.

All stakeholders were not identified.

New methods of communication like email and SMS were not used as part of project communication management.

Very few project management processes were used by the outgoing project manager.

The customer on a project tells the project manager he has run out of money to pay for the project. What should the project manager do FIRST? *

1 point

Shift more of the work to later in the schedule to allow time for the customer to get the funds.

Close Project or Phase.

Stop work.

Release part of the project team.

You have assumed responsibility for a complex, business-critical project involving new technology and approaches. All of the project's stakeholders have emphasized to you that this is a high-risk effort, and that you are responsible for effectively identifying and addressing the project's risks. There are a number of risk management tools and approaches you have been encouraged to use, but there is no agreement from the stakeholders as to which is the superior approach. The organization sponsoring the project has recommended risk management methodologies and templates, but does not consistently or effectively use them. In addressing risk management planning for this project, what is the MOST important consideration you should keep in mind? *

1 point

Ensure risks have been identified and mitigation strategies have been developed for the most important ones.

Complete at least a moderately thorough examination of available risk management tools and methodologies to select the best ones for the project.

Create a high quality risk management plan and risk response plan.

Tailor the level, type and visibility of risk management to match the risks associated with the project and the project's importance.

You are in the process of planning a project and found that stakeholders often have varying objectives and requirements, which makes it hard to some up a plan in such way that all objectives will be met. What is probably most helpful to ensure common understanding? *

1 point

Ask the project stakeholders to build focus groups in order to discuss and remedy conflicting interests.

Create an exhaustive document describing your point of view and ask stakeholders to review it.

Let each stakeholder write a statement of work, merge the documents to a project scope statement.

Use your authorization as the project manager to clearly prioritize the different objectives.

Which of the following is NOT true about overlapping phases? *

1 point

Each phase is typically done by a separate team.

There's an increased risk of delays when a later phase can't start until an earlier one ends.

There's an increased risk to the project due to potential for rework.

Every phase must go through all five process groups.

You are defining evaluation criteria for your project. The procurement item is readily available from a number of acceptable sellers. Which criterion can you focus on in such a situation? *

1 point

Seller's management approach.

Price offered by the seller.

Seller's financial capacity.

Understanding of your need.

In the project execution phase, deliverables are produced. While monitoring and controlling project work, you track, review, and regulate the progress to meet the performance objectives. In this context, what is NOT performed in the Monitor and Control Project Work process? *

1 point

Comparing expected project performance against the project plan.

Monitoring implementation of approved changes as they occur.

Providing information to support status reporting, progress measurement, and forecasting.

Providing forecasts to update current cost and current schedule information.

Which of the following is a basic rule or guideline for creating a work breakdown structure? *

1 point

The first row should describe the products of the project.

Each level of a work breakdown structure is a smaller segment of the level above.

A work breakdown structure should be like a to-do list, listing in chronological order every activity that needs to be done to complete the project.

A work breakdown structure should be organized by functional areas.

The project manager is allocating overall cost estimates to individual activities to establish a baseline for measuring project performance. What process is this? *

1 point

Cost Management

Estimate Costs

Determine Budget

Control Costs

The term Baseline is used in both disciplines Project management and Configuration management. Which statement is not true? *

1 point

Baselines in system configurations are often also referred to as Deltas.

In configuration management, baselines are used to control change.

Project management baselines are used for performance measurement.

In project management, baselines help assessing variance and trends.

Items at the lowest level of a Work Breakdown Structure are also called: *

1 point

Work Packages.

WBS Dictionaries.

Work Components.

WBS, Work Components, Work Packages or WBS Dictionaries - depending on the context in which the term is used.

While project work is being done, conflicts can arise between the procurement officer and the project manager because the procurement officer: *

1 point

Is the only one who can change the contract.

Works for a different department.

Needs to obtain the project manager's approval to make project changes.

Has a different approach to creating a contract.

Bidder conferences are part of: *

1 point

Plan Procurements.

Administer Procurements.

Conduct Procurements.

Communications Management.

What is the LAST thing that occurs in the Close Project or Phase process? *

1 point

Formal acceptance is received.

Lessons learned are created.

Financial closure is achieved.

Resources are released.

As a project manager, you are aware that changes are bound to occur in the projects. While you are monitoring and controlling changes, you use the term project scope creep. What does the term refer to? *

1 point

Uncontrolled changes.

Controlled changes.

Manageable changes.

Unmanageable changes.

Which of the following would BEST prevent cultural problems on your international project? *

1 point

Training in the project management process to be used

Training in the language of one of the countries involved in the project

Training in cultural differences between the other countries

Training on mannerisms of the other countries

The carpeting subcontractor has, without prior approval, installed carpet that is a slightly different pattern from the pattern selected for the project. The difference in cost per square yard saves the buyer approximately US $10,000. Upon learning of the change, the BEST course of action for the project manager is to: *

1 point

Demand that the original carpeting be installed.

Meet with the customer to explain what happened and celebrate the $10,000 windfall.

Document the change in the change control plan.

Determine the overall impact on the project.

During critical negotiations on outstanding issues arising out of a contract, you should pay close attention to which form of communication? *

1 point

Oral formal.

Oral informal.

Non-verbal.

Written formal.

In order to complete the project initiating processes, a project manager needs the project charter and: *

1 point

Identified stakeholders.

A work breakdown structure.

A project scope statement.

A scope management plan.

Which part of the risk management process receives input from risk response owners? *

1 point

Identify Risks

Perform Qualitative Risk Analysis

Perform Quantitative Risk Analysis

Plan Risk Responses

A change has occurred on your project. You've documented the change, filled out a change request, and submitted that request to the change control board (CCB). What's the NEXT thing that must happen on the project? *

1 point

A senior manager decides whether or not to make the change and informs the project management team of the decision.

The project manager informs the CCB whether or not to approve the change.

Stakeholders on the CCB use expert judgment to evaluate the requested change for approval.

The project manager meets with the team to analyze the impact of the change on the project's time, scope and cost.

You work for a company which executes heavy engineering contracts. While performing risk response planning for your project, you determine a risk that there is a "Possibility of getting new orders in the future which are beyond the current capacity of our production facilities." What should you do? *

1 point

Classify this as a threat and create workaround plans.

Classify this as strength and create a fallback plan.

Classify this as a weakness and transfer it to another company.

Classify this as an opportunity and exploit the opportunity.

Your employee is three days late with a report. Five minutes before the meeting where the topic of the report is to be discussed, she hands you the report. You notice some serious errors in it. What should you do? *

1 point

Cancel the meeting and reschedule when the report is fixed.

Go to the meeting and tell the other attendees there are errors in the report.

Force the employee to do the presentation and remain silent as the other attendees find the errors.

Cancel the meeting and rewrite the report yourself.

A project manager working for a construction company works closely with a design firm. Part of his responsibility is to negotiate and approve bid documents with the design firm. The design firm offers the project manager a job with the firm, which he accepts. When the project manager gives his two weeks' notice to the construction company, he is not asked nor does he mention that the design firm will employ him. For the next two weeks, the project manager continues to negotiate and approve bids and designs submitted by the design firm. In this situation: *

1 point

The departure of the project manager provides both companies with benefits by allowing the companies to strengthen their relationship and enhance communication.

The construction company did not ask and the project manager is not obligated to inform the company of his new job position.

There is a conflict of interest.

The project manager is required to inform the construction company in his departure interview.

You are assigned a US $2 million project with the standard deviation of the estimated costs of US $200,000. What type of contract do you recommend? *

1 point

Fixed price (FP)

Cost plus fixed fee (CPFF)

Fixed price plus incentive fee (FPIF)

Cost plus percentage of costs (CPPF)

What is best used to calculate the profit from an internal project? *

1 point

Discounted net revenues from the product over n years minus project costs for internal charges.

Discounted net savings from the product over n years minus project costs for internal charges.

The Economic value added (EVA) to the organization taking into account taxes and capital costs.

The reduction in Total cost of ownership (TCO) of the current product compared with its predecessor product.

You are managing a project for a company that has previously done three projects that were similar to it. You consult with the cost performance baselines, lessons learned, and project managers from those projects, and use that information to come up with your cost estimate. What technique are you using? *

1 point

Parametric Estimating.

Net Present Value.

Rough Order of Magnitude Estimation.

Analogous Estimating.

Instead of celebrating the end of the project, the stakeholders are breathing a sigh of relief. None of them were confident the project would meet the end date. Which of the following is NOT one of the reasons this project had difficulty? *

1 point

Lack of a payback period

Lack of milestones

Lack of a communications management plan

Lack of a staffing management plan

A parking lot fencing project was bid at US $11 per foot, and one company is doing all the work. The parking lot has four equal sides of 125 feet and requires the installation of a six-foot diameter culvert on one side. Fencing should be installed at a rate of 100 feet per day. The culvert installation will cost US $500 and take one day to complete. The culvert must be installed before work can begin on that side of the fence. After three days of work, one side is complete, another has 75 feet installed, and the culvert is completely installed. Acutal cost is $2,700. What is the current status of the project? *

1 point

The budget is neutral with a cost variance of $0.

It is over budget, with a cost variance of -$1,100.

It is under budget, with a cost variance of +$500 due to the completion of the culvert installation.

It is over budget with a cost variance of +$125.

You're managing a software project. You've created the schedule, and you need to figure out which activities absolutely cannot slip. You've done critical path analysis, identifying the critical path and calculating the early start and early finish for each activity. Which activities cannot slip without making the project late? *

1 point

The ones with the biggest difference between ES and LF.

The activities on the critical path.

The activity with the most lag.

The last activity in the project, because it has no float.

You are given the following four projects. Which project will you select? *

1 point

Project A with an opportunity cost of $ 100,000.

Project B with a benefit-cost ratio of 0.75.

Project C with an IRR of -2%.

Project D with NPV of $ 100,000.

In managing project communications, what should the project manager keep in mind? *

1 point

Communication skills are most important during project executing.

The receiver is responsible for making sure communications are clear.

Only the team members need to be concerned about communicating with each other.

A choice must be made about how to communicate properly.

Which of the following is NOT an example of a deliverable? *

1 point

Project Management Plan.

Project Schedule.

Work Breakdown Structure.

Parametric Estimation.

Of the following documents, all of which are updated during Control Schedule process, which is NOT a part of the project management plan? *

1 point

Schedule baseline.

Cost baseline.

Schedule management plan.

Schedule data.

The results of another project have just been posted. Substantial rework will be required in order to meet the project requirements. Because the cost is so high, effective immediately, the project management office will be requiring all projects to do statistical sampling. What is the project management office concentrating its efforts on improving? *

1 point

Quality management

Quality assurance

Quality planning

Quality control

A project manager is trying to settle a dispute between two team members. One says the systems should be integrated before testing, and the other maintains each system should be tested before integration. The project involves over 30 people, and 12 systems need to be integrated. The sponsor is demanding that integration happens on time. What is the BEST statement the project manager can make to resolve the conflict? *

1 point

Do it my way.

Let's calm down and get the job done.

Let's deal with this again next week after we all calm down.

Let's do limited testing before integration and finish testing after integration.

All of the following are forms of power derived from the project manager's position EXCEPT: *

1 point

Formal.

Reward.

Penalty.

Expert.

The project manager for a construction project discovers that a new water line is being created in the neighborhood where he's managing a project. Company policy requires that a series of forms for city environmental changes need to be filled out before his team can continue work on the project. This is an example of: *

1 point

A portfolio.

A program.

An enterprise environmental factor.

A project.

Your manager asks you where to find a list of projects that should be managed together. What is the BEST place to find this information? *

1 point

Project Plan.

Project Charter.

Portfolio Charter.

Program Charter.

You are managing a construction project to install wiring in an office building. You discover that one of your team members has taken a box of cable from the job site so he can wire his attic. What is the BEST way to respond? *

1 point

Do nothing.

Report the team member to your manager.

Report the team member to PMI.

Call the police.

In your project, you are in the process of performing the work as defined in the project management plan to achieve the project's objectives. This is done during: *

1 point

Direct and Manage Project Execution.

Develop Project Management Plan.

Monitor and Control Project Work.

Create Deliverables.

Which of the following is NOT a characteristic of the Project Management Plan? *

1 point

Collection of subsidiary plans.

Formal, written communication.

A bar chart that shows the order of tasks and their resource assignments.

Must be approved by project sponsor.

Utility function is a commonly used technique to find out the project manager's risk tolerance levels. Some project managers are more averse to risk than others. All of the following are classifications of risk tolerance EXCEPT: *

1 point

Risk averter.

Risk seeker.

Risk mitigator.

Neutral risk taker.

You have been working on a nine-month project for six months. The project is ahead of schedule when one of the functional managers tells you that the resources committed to the project are no longer available. After checking further, you discover that the company has just started another project and is using the resources committed to your project. You believe that the new project is not critical, but the project manager is the son of a board member. What is the BEST course of action in this situation? *

1 point

Determine when resources will become available.

Ask the project management office to formally prioritize the projects.

Use the reserve to hire contractors to complete the work.

Negotiate a new schedule with the other project manager.

You have a cost plus fee (CPF) contract with the customer and an arrangement with your manager whereby you will receive 10 percent of the contract amount as your payment for services. While completing the project, you discover that the actual cost will be lower than expected, thus decreasing your fee. What should you do? *

1 point

Find ways to add activities to the project that provide more customer benefits and increase costs.

Expand the critical path activities so they cost more.

Purchase more expensive equipment.

Notify the project sponsor of the probable decreased cost.

To manage a project effectively, work should be broken down into small pieces. Which of the following does NOT describe how far to decompose the work? *

1 point

Until it has a meaningful conclusion

Until it cannot be logically subdivided further

Until it can be done by one person

Until it can be realistically estimated

You are in the middle of a complex negotiation when the other party says, "We need to finish in one hour because I have to catch my plane." That person is using which of the following negotiation strategies? *

1 point

Good guy, bad guy

Delay

Deadline

Extreme demands

Which of the following processes is in the Initiating process group? *

1 point

Develop preliminary scope statement.

Develop project management plan.

Scope Definition.

Activity Definition.

Bob and Sue are stakeholders in your project. Sue is in the high-power, low-interest quadrant of the Power/Interest grid. Bob is in the low-power, high-interest quadrant. Which of the following BEST describes the approach you should take? *

1 point

Sue needs to participate in every important meeting, while Bob needs to have his opinion heard in those meetings.

You need to make sure that Bob is on the change control board, but Sue only requires minimum effort.

You need to go out your way to satisfy all of Sue's needs, while Bob has to be kept in the loop on important decisions.

Sue needs to be managed closely, and Bob must be kept satisfied by making sure he feels his needs are being met.

Your project has a virtual team. Half of your team members are located in another country, where they are working for a subcontractor. The subcontractor's team members speak a different dialect of English than your team does. After a conference call, two of your team members make jokes about the way your subcontractor's team members speak. What is the BEST way to handle this situation? *

1 point

Correct the team members individually, and hold a training session for your team to help remove communications barriers.

Immediately correct the two people in front of the rest of the team.

Report the team members to senior management and recommend that they be punished.

Remove noise from the communication by contacting the subcontractor and requesting that the team adjust the way they speak.

All of the following are true EXCEPT: *

1 point

The project manager needs to determine the skills of the stakeholders.

The stakeholders' impact on the project must be assessed.

The stakeholders do not have a role in determining the project management plan unless they are part of the project team.

The communications management plan is part of the project management plan.

A project manager is finalizing a project that has had repeated problems with cost conformance. He is concerned about what management will say. Which of the following types of information would be BEST for the project manager to use to evaluate performance? *

1 point

The cost performance index (CPI)

A list of complaints from senior management

The last bar chart

The project budget

You are a project manager working on a large software integration project involving multiple sellers. One of your key sellers has informally requested a change to her procurement statement of work to account for some requirements she neglected to address. You are relatively certain that the change requests will add time and cost to the project. What should you do in response to the seller's request? *

1 point

Work with your procurement office to obtain new bids from other sellers on the procurement statement of work.

Analyze the change requests and feed them back through project planning and procurement processes.

Negotiate a compromise with the seller.

Reject the change request and insist that the seller perform to the contract she signed.

Which of the following BEST describes when you perform the Monitor and Control Project Work process? *

1 point

Continuously throughout the project.

As soon as every deliverable is completed.

At scheduled milestones or intervals during the project.

At the end of every project phase.

In a recent job interview, you are asked to define the most important characteristic of a project manager. Which of the following will be the best answer? *

1 point

Subject matter expert.

Integrator.

Creative person.

Risk minimizer.

The company is considering three projects: Project A has an NPV of $ 500,000; Project B has an NPV of $ 300,000; Project C has an NPV of $ 200,000; What is the opportunity cost if project A is selected? *

1 point

$500,000

$200,000

$300,000

Following the cultural approach of the corporation for which you are starting to manage a project, you are guiding your project team through the first life-cycle phase of conceptualization. Your next step is to call for a team meeting to let ideas emerge in an unrestricted creative process. What exactly should that look like? *

1 point

You write down the ideas of team members and structure them into categories of strengths, weaknesses, opportunities and threats during the session.

You creatively gather thoughts and ideas without any discussion or frowning. These ideas are only filtered and structured after the end of the brainstorming session.

Your team members wear hats with different colors, each of which stands for a way of thinking. Each member discusses topics from the viewpoint of their thinking.

You try to eradicate deviating ideas and concepts of team members during the meeting, so that the entire project team follows your principles.

You are the project manager responsible for developing a software application based on customer requirements. Which technique do you use in order to consider the customer's change request? *

1 point

Additional planning.

Project selection methods.

Expert judgment.

Corrective action.

Quality management complements project management, as both recognize the importance of: *

1 point

Exceeding customer expectations using additional features.

Providing customer satisfaction.

Decreasing total scope of ownership of the project.

Decreasing risks associated with outsourcing.

A request, demand or assertion of a contract partner for consideration, compensation or payment under a legally binding contract, such as a disputed change, is often referred to as a ____ *

1 point

Claim.

Trial.

Refinement.

Audit.

Given this portion of the network diagram to the right, what's the LF of activity F? *

1 point

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