Oregon Mortuary and Cemetery Board (OMCB)
We are conducting a customer satisfaction survey and your opinion is very important. Please take a moment to answer the questions below. Your responses to this survey will remain anonymous.
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1. Have you had any contact with OMCB staff during the last year? *
If yes, what was the purpose of your contact? (Check all that apply)
TIMELINESS - How do you rate the timeliness of services provided by OMCB staff? *
ACCURACY - How do you rate the ability of OMCB staff to provide services accurately the first time? *
HELPFULNESS - How do you rate the helpfulness of OMCB staff? *
EXPERTISE - How do you rate the knowledge and expertise of OMCB staff? *
6. AVAILABILITY OF INFORMATION: How do you prefer to obtain information from OMCB? *
WEBSITE: During the last year, how often have you visited OMCB's website?
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Did OMCB's website contain the information you were seeking?
How do you rate the overall quality of service provided by OMCB staff? *
How does the service you received from OMCB staff compare to other state regulatory agencies that you have contacted? *
Thank you for taking the time to complete this survey. Do you have any additional comments or suggestions? *
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