Sales revolution or evolution...how is it for you?

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As we move out of the crisis of the past months and into the “new normal”, what will change for you and your sales team as the world opens up? For some organisations the distinction between field sales and inside sales might have been blurred for some time; for others there has been a clear distinction. The COVID19 pandemic has shaken all that up, with little traditional face to face selling taking place, and with it a review of how sales teams work and what skills are required to be effective.

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What was the principle way your sales team engaged with customers and prospects before the coronavirus crisis?

Through a field based sales team

Through an inside sales team

An even balance of inside sales and field sales

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How have you and your sales team been working during the “lockdown”?

Many or all have been furloughed during this period

We have been largely able to carry on as before but adapting to customers’ situations

We have begun to adapt how we work, learning to engage customers through “virtual” approaches

Other:

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As you begin to move forward what do you see as the biggest challenges specifically for how you and your sales team work?

In terms of skills that you believe your team need to succeed in the changing world, what best describes your current thinking?

Our sales team are very well equipped to work in the new world

Our sales team have many of the required skills but will need to adapt

Our sales team will need a large amount of re-skilling to be effective in the changed world

It’s too early to say

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On a scale of 1 to 10, do you see the changes happening in how your team sell, being either a slight evolution (1) to a full revolution (10)?

Slight evolution

Full revolution

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What business sector are you working in?

Your name, position and organisation

A copy of your responses will be emailed to the address you provided.

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