Facility Patient Satisfaction Survey
Satisfaction survey for Family Health Services
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Which Provider do you see at Family Health Services? (your doctor, therapist or dentists name)
What location are you seen? *
Scheduling an appointment is easy
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My Calls are returned within 48 hours
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Clinic locations are easy to find
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Do Clinic hours meet your scheduling needs?
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The wait time met or exceeded my expectations
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If my provider was delayed, I was informed
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Someone follows up with me about my test results
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Reception Greets me in a friendly, helpful manner
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Billing options are explained in a clear, helpful manner
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Nursing or Dental Assisting staff treats me well during my visit
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Nursing or dental assisting staff staff providers clear instructions and answers my questions during my visit
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My Provider allows adequate time for my visit and listens to my concerns
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My Provider addresses my concerns and providers good information and resources
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My Provider makes me feel like a partner in my treatment plan
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The Facility is neat and clean
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What is your overall rating of Family Health Services
Below expectations
Excellent
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Comments:
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