MAOUP || Return Request Form

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1. Due to health considerations, products cannot be returned after opening.
(The outer plastic film has been torn open or the plastic bag has been opened)

2. Please ensure that the return package has all the products and/or gifts in the invoice/order.
The return package should be packaged properly too.

3. Please read the "Return & Refund" to confirm that the product meets the return criteria.
Any misinformation or incorrect details might delay or influence your return process.

4. Call our customer service (03-5892 2697) or email us (hello@maoup.com.my) if you need help.
We will answer your questions or help as soon as possible.

Your Personal Details

Name *

Please fill in your name.

Email *

Please fill in your email address.

Phone Number *

Please fill in your contact number.

Postal Code *

Please fill in your postal code in case of receiving product replacement/compensation.

Address *

Please fill in your delivery address in case of receiving product replacement/compensation.

Order Number *

Please fill in your order number for easier order tracking and checking.

Reasons for Return *

Once the product has been opened, it cannot be returned. Please read the "Return & Refund" to confirm that the product meets the return criteria.

Your Bank Account Details

Bank Name *

Please fill in your bank name. Eg: UOB Bank, Maybank, Public Bank,... etc.

Bank Account Number *

Please fill in your bank account number. Upon receipt of the returned products and confirmation of eligibility for return, a refund will be made to this bank account number.

Bank Account Holder Name *

Please fill in your bank account holder name.

Remark

Do you have anything else for us to take note? You can let us know here.

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